ScocoHelp
Customers

Delete your customer account

Request permanent deletion of your customer profile and account data.

You can request account deletion from inside the customer app. Before sending the request, make sure you do not have an active order, unresolved payment, or open support case that needs the account to remain available.

  1. Open Account in the customer app.
  2. Go to your profile.
  3. Choose Delete account.
  4. Read what deletion means, then confirm the request.
  • Account deletion is permanent once completed. Some transaction records may be kept where Scoco is required to retain them for safety, fraud prevention, tax, or legal reasons.