Scoco customer app

Support resources for Scoco customers

Find help with ordering, courier requests, Say it, Get it, payments, promo codes, profile settings, and account safety.

All topics

Account settings

Change your customer profile nameUpdate the name shown on your Scoco customer account.Change your customer profile pictureAdd or replace the photo on your Scoco customer account.Verify your identityComplete ID verification when the app asks for it.Delete your customer accountRequest permanent deletion of your customer profile and account data.

Orders and delivery

Place an order from a storeFind a store, add items to cart, and complete checkout.Request a courier deliverySend a package or request pickup and delivery through Scoco Courier.Use Say it, Get itRecord a voice request when you want Scoco to help source an item.

Payments

Manage your wallet and payment methodsAdd mobile money, cards, top up your wallet, and view transactions.

Support

Contact Scoco supportUse support tickets, order help, chat, and call options from the right place.